We offer you a 100% quality guarantee. You may return defective merchandise up to 30 days from the date of original purchase for exchange. In-stock items can be returned within 30 days of delivery, as long as they have not been washed, worn, or altered. To request an exchange: please submit a new order on the website. The cost of shipping for an elective return and/or exchange is at the expense of the purchaser. Boost Engagement reserves the right to have final judgment on elective returns. Client will not be charged a restocking fee for this service. Elective returns or exchanges are not accepted on Made-To-Order items due to the custom nature of the products.

Please contact our Customer Success Team regarding any returns. To expedite the return process, call your Customer Care Specialist as soon as possible. A pre-paid shipping label will be provided to you. Do not return merchandise damaged in shipment without calling the Customer Care Team, as this will void the claim.

Click here for the Return Form